Hello! How can we help?

Tips on Getting Started with Circle

Learn how to get up and running ๐Ÿƒย 

First off. Download our app!

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Then link your card.

You'll want to link a card to your Circle account, so you can begin to use your money.

And then. Customise.

We try to make every ability configurable in your Settings!

From a mobileย app

This emoji ๐Ÿ“ฑ indicates that the setting is available on iOS & Android.

From a browser

This emoji ๐Ÿ’ปย ย indicates that the setting is available at www.circle.com when using a desktop or laptop computer.


Option Description Available on
Hide Your Balance Don't let curious eyes see your balance. Choose to show or hide your account balance on the home screen. ๐Ÿ“ฑ ๐Ÿ’ป
Upload Profile Photo Put a face to the name so your friends can see who is sending them money messages. ๐Ÿ“ฑ ๐Ÿ’ป
Change Currency Switch the currency of your account. Location dependent. ๐Ÿ“ฑ ๐Ÿ’ป
Logout Sessions If you are ever worried about someone having access to your account, you can head into your Settings and log out all other devices. ๐Ÿ“ฑ ๐Ÿ’ป
Add Cards Link the cards that you transact with most to your Circle account. ๐Ÿ“ฑ ๐Ÿ’ป
Choose 2FA Limit You can configure your account to only engage in the 2FA Verification process when transacting over a certain amount of money. ๐Ÿ“ฑ ๐Ÿ’ป
Get Help from Humans Email us anytime or call in during our support hours. We'll be happy to help! ๐Ÿ“ฑ ๐Ÿ’ป
Reduce Data Use If your data plan is slim, you can choose to not display media in your activity feed. ๐Ÿ“ฑ
Enable Push Notifications Enable real time notifications when you receive money messages. ๐Ÿ“ฑ
Show Nearby Users Enable Bluetooth or NFC on your smartphone to see and send funds with ease to other nearby Circle users who also have these services enabled. ๐Ÿ“ฑ
Add Touch ID Add an extra layer of security by adding touch ID to access your account. ๐Ÿ“ฑ
Choose Profile Name Choose how you appear to those you transact with. ๐Ÿ“ฑ ๐Ÿ’ป
Choose Language You can have your account in any one of seven languages, and access our Help Center in all of these languages as well. ๐Ÿ’ป
Request Transaction History Tax filing time? You can have all of your transactions from the last year emailed to you. ๐Ÿ’ป
Choose 2FA Option You can choose to use an authenticator app like Google Authenticator or Authy instead of receiving SMS verification codes. ๐Ÿ’ป

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You're now ready to fly, young Circler.

However, should you need some assistance, we are here to help. And weโ€™ve been told weโ€™re pretty good at it.

While Twitter is great, account related inquiries should be discussed over the phone or from a message within your app!

Also, hereโ€™s a list of all the numbers we have.

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