As a federally regulated financial institution, Circle must provide annual updates to all customers regarding certain policies to ensure that all of our customers are up-to-date on how we handle privacy, and how a customer can report any errors in their account statements.

Can I unsubscribe from these annual notices? How about my monthly transaction notices/statements?

Both the annual notices and the monthly transaction history notices are necessary in order for Circle to remain compliant. The monthly notices are provided so that you can review your account activity to ensure that everything is correct. The annual notices allow you to remain updated on our Privacy Policy, which lets you know how we manage the personal information you have given to us. These annual notices also remind you how to report any issues/errors on your monthly transaction statements.

Because these are required by law, you cannot unsubscribe. Apologies for any inconvenience this may cause!

Can I find your Privacy Policy at any given time, without waiting for the email?

Of course! You can always check out our Privacy Policy on our main website, found here.

What is the process for reporting and resolving an error on my account statement?

You can review the process for reporting and resolving errors on your statement by taking a look at our Help Center article on the subject, found here.