On July 8th 2019, the Circle Pay mobile and web apps will start the process of discontinuing its functionality, as well as support, for all worldwide customers. This change impacts only the Circle Pay app, not other Circle products. As a valued customer who has been using this product to send and receive money, we would like to provide some critical information to help you navigate this change over the next few weeks and months.
From July 8th, 2019, the only option available to customers is to withdraw any remaining funds from your Circle Pay account to your card or bank account.
What do I need to do now?
If you have money in your Circle Pay account, we encourage you to cash out to your card or bank account immediately. Once your balance is zero, we will automatically close your account.
If funds are still in your account by July 31st, 2019, we will begin to push the remaining funds back to the most recently used payment method on your account. If we are unable to deliver those funds and you have still not cashed out before September 30th, 2019 we will freeze your account and turn over your funds to the state or country where you reside.