FAQ

  • Refund Policy
  • Trouble transacting?
  • Why are there limits?
  • Trouble adding your card?
  • Referring Friends & Family
  • Which debit cards can I use?
  • How to link a card or bank
  • I lost my password, now what?
  • What types of IDs are accepted?
  • How do I file a complaint?
  • What is two-factor authentication (2FA)?
  • Security at Circle
  • Is Circle regulated?
  • How do I close my Circle account?
  • Why doesn't my verification code work?
  • Identity Verification
  • Does Circle offer merchant services?
  • Circle Pay Country Availability
  • It's not you, it's me: US User Agreement Violations